There is hardly anything more intimidating than a reporter standing in front of you, arm outstretched with a microphone two inches from your mouth, a camera pointed in your direction and a bright light shining… Continued
Media Relations
Phrases to Avoid in Media Interviews
May 19th, 2008 by Iris DorbianWhen put on the spot during media interviews, spokespeople often fall back on prepackaged phrases that tend to be counterproductive and, at times, downright destructive. With that in mind, PR professionals should train spokespeople to… Continued
Picking a Celeb Spokesperson
May 13th, 2008 by Iris DorbianTo gain awareness of your company’s cause or charity, picking a celebrity spokesperson can be an effective way of attracting media attention. But be smart about it. Don’t arbitrarily pick someone just because he or… Continued
Three Steps to Marketing Success for Small Businesses
May 12th, 2008 by Iris DorbianFor small or budget-strapped companies looking to implement an effective marketing plan, there are three steps you should undertake to ensure success. Remember the essentials: market research, your location, the customer group you have targeted,… Continued
The “Pluto Axiom” – Mitigating Confusion Caused by Unofficial Spokespersons
May 6th, 2008 by Iris DorbianAndy Warhol’s 1968 statement that everyone would be famous for 15 minutes unfortunately holds true during emergencies, which makes it a challenge when the media approaches unofficial spokespersons looking for comments. Although unofficial spokespersons have… Continued
Five Simples Rules for Handling the Press When in Crisis Mode
April 29th, 2008 by Iris DorbianImagine this scenario: It’s 5:00 pm and you just got word that your company’s CEO is embroiled in a major scandal. Details are either sketchy or, worse yet, sordid. The press is calling—naturally. What do… Continued
Mitigating Confusion Caused by Unofficial Spokespersons
April 23rd, 2008 by Merni FitzgeraldConfusion in the Bureaucratic Pipeline But not all members of an organization are in a position to have enough information to appropriately comment. With the stove piping of responsibilities, most staff has little idea what… Continued
Rules for Successful Crisis Communications
April 17th, 2008 by Iris DorbianSuccessful communication, especially in a crisis, requires… • Implementing media and public communication plans as early as possible (e.g., when enough is known to help prevent additional cases); • Verifying information and findings and acknowledging… Continued
New Study Shows Global CEO Turnover Increase in Last Year
March 4th, 2008 by Iris DorbianCEO departures at the world’s 500 largest revenue-producing companies jumped 10 percent from 2006 to 2007, according to Weber Shandwick’s ongoing CEO Departures analysis. The CEO departure rate is returning to 2005 levels. “Given stagnant… Continued
How to Measure Social Media Relations: The More Things Change, the More They Remain the Same
February 13th, 2008 by PRNEWSMost PR people envision the blogosphere as yet another new medium to address, a new way to scream more loudly at their stakeholders. In fact, PR people need to completely rethink their entire approach from… Continued