Drawing on years of experience, including her former role as Chief Communications and Corporate Responsibility Officer at T-Mobile, Janice Kapner, CEO and founder of Kapner Perspectives Group, discusses how to build trust and navigate change in today’s fast-paced environment.
Latest Posts
PRNEWS Announces 2026 Top Women in PR & Communications Honorees
April 21st, 2026 by PRNEWSPRNEWS has unveiled the 2026 Top Women in PR & Communications honorees—a group of 120 leaders driving innovation, influence and impact across the communications landscape.
The New Crisis Window: Why 48 Hours Is Too Late for AI
April 20th, 2026 by Julia MaslennikovaA structural shift is underway in crisis communications, and reputational risks are rising significantly with the adoption of AI technologies.
PR Roundup: Creators Get Certified, Bieb-chella Buzz and Philanthropy’s Trust Problem
April 16th, 2026 by Nicole SchumanThis week’s PR Roundup looks at a new credentialing push to professionalize influencer marketing, Justin Bieber stealing the Coachella conversation and troubling new data for philanthropy’s reputation.
Networking Redefined: How PR Students (and Others) Can Break Through
April 14th, 2026 by Monique KelleyMost people do not network on an ongoing basis, let alone college students who are not sure what the word networking means.
How PR Teams Are Using AI Synthetic Focus Groups to Research, Test Messages and Creative Ideas
April 13th, 2026 by Nicole SchumanDiscover how AI synthetic focus groups can transform your market research. We explore building personas, querying AI and refining ideas for compelling content and news stories.
PR Roundup: McDonald’s CEO’s McNugget Meltdown, YouTube Dominates Influence and Nutella Goes to Space
April 9th, 2026 by Nicole SchumanPR Roundup features the McDonald’s CEO who can’t seem to catch a social media break a new report revealing which brands are most influential, and a jar of Nutella spread that accidentally became the most talked-about brand in the universe.
Amid Crisis, Banana Ball Benefits from Uncharacteristic Serenity
April 7th, 2026 by Nathan BurchfielBanana Ball’s handling of one recent story holds just as many lessons about the value of restraint and discipline in communicating through a crisis.
Why X (formerly Twitter) Remains the Ultimate Public Affairs Radar
April 6th, 2026 by Ari NeugeborenSocial platform X is still ‘upstream’ for the news that communicators need to know, flag and contextualize for relevant clients and principals. But implementing certain best practices and personalizing use of the site to specific clients and workflows is optimal.
PR Roundup: A KitKat Heist, United Responds and the Opinions of 900 Journalists
April 2nd, 2026 by Nicole SchumanIt’s been a week where a stolen truck full of KitKats became a brand-response masterclass, United Airlines turned government dysfunction into a customer feature, and Muck Rack dropped the data every PR pro needs to bookmark.