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South Dakota’s ‘Meth’ Campaign Opens Debate About the Limits of Awareness

November 19th, 2019 by

South Dakota’s PR campaign around the state’s methamphetamine epidemic accomplished what it set out to do—create awareness around a state-wide health crisis. But the play on words, “Meth. We’re on it,” superimposed over pictures of teens, farmers and older women, also ignited a debate about the high cost of quick-won awareness, and whether it’s true that “there’s no such thing as bad PR.”

Let’s Do More and Other ‘Impressions’ of Measurement Month 2019

November 14th, 2019 by

November is PR and Communications Measurement Month. There’s plenty to celebrate about measurement. More communicators are measuring as they seek to meet the C-suite’s demand for data. On the other hand, many PR pros are measuring ineffectively, highlighting vanity metrics. It appears that colleges and graduate PR programs are largely ignoring measurement. And there are still a few remaining PR pros who steadfastly refuse to measure.

From JUUL to Facebook, Self-Regulation is Always Bad PR

October 31st, 2019 by

JUUL Labs, the ubiquitous e-cigarette manufacturer, find itself in a free fall more than one year after our blogger praised the company for its PR acumen. The lesson that’s emerged from JUUL, Boeing and Facebook is that self-regulation is rarely a good idea and could lead to deaths. And death is bad PR.

MGM Reaches Vegas Settlement, but Money Can’t Buy a Good Reputation

October 3rd, 2019 by

No amount of money can ever bring a person back from death. And a settlement reached two years after a national tragedy might be too late to repair a consumer’s perception of a brand.  While they will never be able to recover their loved ones, MGM Reso…

Are Communicators Sending Out an SOS (Shiny Object Syndrome)?

August 29th, 2019 by

An internal struggle can emerge, reminiscent of impostor syndrome—the worry that everyone else has it handled but you. Deadlines and extra channels go hand in hand. How can a communicator be expected to stay on deadline when they’re constantly translating company news across multiple channels and formats, seemingly without end?

How to Make A Branded Podcast That People Actually Listen To

August 22nd, 2019 by

Earlier this week, The New York Times published a piece about the success of brand-produced podcasts. A look at why these branded podcasts are working provides many strong lessons for communicators about the merits of the medium. Let’s learn some ways to keep audiences listening.

How to Make A Branded Podcast That People Actually Listen To

August 22nd, 2019 by

Earlier this week, The New York Times published a piece about the success of brand-produced podcasts. Author David Yaffe-Bellany focused on McDonald’s Gizmodo-produced “The Sauce,” a three-part “investigative” podcast that…

How The Right Brand Partnerships Can Build Audience Loyalty

July 26th, 2019 by

Brands that constructively feed off each others ideas, perspectives, and resources can effectively expand both audience and reach through collaboration. Hence, successful brand partnerships can optimize brand loyalty through maximum exposure. While con…

Boeing: Unhealthy Leadership Leads to Crisis Mismanagement

July 25th, 2019 by

There’s an adage in aviation that safety begins at the top. If so, how does the chief executive of Boeing still have a job? For months Dennis Muilenberg insisted that the 737 Max 8 aircraft was not to blame for a pair of crashes that killed hundreds of people? There are many questions here. Did the company put profits above safety? Did Muilenberg refuse to accept the possibility that Boeing was at fault? Where was Boeing’s board during the past few months? Or was it a cover-up?

Why The Rise of Femvertising is Good PR

July 19th, 2019 by

For the better part of the century, women have been underrepresented in every corner of the market, plastered into the rigid roles of the cleaning moms, loyal wives, and unintelligent accessories to men. This inequality has been expressed through hyper-sexualized ads and subtler degradation in the mainstream media. So, how will PR respond to this change, heated by the fury of millions of women exhausted from being inaccurately characterized and appealed to?