Crisis Management


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Oscar Nominations Won’t Win Hollywood Any Prizes for Diversity

Intentionally or not, with its list of nominees the motion picture industry is sending a message about its own sense and awareness of the value of diversity. | MORE »

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5 PR Lessons From the Golden Globes

Despite the criticisms of The Golden Globes, they can make careers and brands; in addition there are several PR lessons we can learn from them.  | MORE »

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Taxonomy of Responses to VW’s Goodwill Package Reveals PR Lessons

Throughout, VW has been consistent in its crisis communications: The company has said little. Public apologies and customer correspondence have been repeated on online platforms. | MORE »

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8 Crisis Management Policies for PR Pros

When a crisis strikes your brand, how you communicate with employees is at least as important as how you communicate with the media and the outside world. | MORE »

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Chipotle Changes PR Recipe as News Worsens for Burrito Slinger

Chipotle and Edelman end their relationship as the burrito maker is in legal trouble and December sales plummet 30%.  | MORE »

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Volkswagen CEO Apologizes for Diesel Scandal at CES 2016

Do Herbert Diess’ remarks set the right tone for renewing trust in Volkswagen? | MORE »

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CES 2016: What the Internet of Things and a Wild West of Data Means for PR

On Jan. 5 at CES 2016, two electronics giants held press conferences that played right into the interests of PR pros.  | MORE »

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Multiple Channels Critical for Internal, External Crisis Communications

As a communications pro in an organization you need to ask yourself what would you and your brand have done if a bombing or an attack occurred near your headquarters or other offices? | MORE »

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Stoner Sloth: PR Failure, or Social Media Success?

If you created a campaign that was this widely viewed but also this widely derided, would you be promoted or censured? | MORE »

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Steve Harvey’s Miss Universe Blunder a Lesson for PR Pros

Mistakes were made. More mistakes were made. | MORE »

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