Archive: July 2012

Being harassed by a heckler can put a brand’s social media manager in a tough spot. Travelocity’s Joel Frey and UCLA School of Nursing’s Laura Perry provide five tips for constructively dealing with bad behavior on Twitter.

Being harassed by a heckler can put a brand’s social media manager in a tough spot. Travelocity’s Joel Frey and UCLA School of Nursing’s Laura Perry provide five tips for constructively dealing with bad behavior on Twitter.

After being ripped in the local media for questioning London’s Olympics preparation, the GOP candidate was left picking up the pieces.

After being ripped in the local media for questioning London’s Olympics preparation, the GOP candidate was left picking up the pieces.

With one of the most-viewed Twitter accounts in the world, is the president’s campaign doing all it can to engage with Obama’s more than 17 million followers?

With one of the most-viewed Twitter accounts in the world, is the president’s campaign doing all it can to engage with Obama’s more than 17 million followers?

Few things can influence public opinion and build a good reputation as effective CSR programs. Here’s how to make your CSR efforts more well-known.

Few things can influence public opinion and build a good reputation as effective CSR programs. Here’s how to make your CSR efforts more well-known.

A Greek athlete gets tossed from the Olympics because of an offensive tweet.

A Greek athlete gets tossed from the Olympics because of an offensive tweet.