One of the most important roles PR professionals play is that of chief architect of the organizational message. Never has this role been more important than today, as issues have become more intense and the… Continued
Archive: June 2009
Quick Study: Summertime Benefits; Compensating via Social Media; C-Level Votes for Web Ads; Innovation Investments a Must-Have
June 15th, 2009 by PRNEWSâ–¶ All Work and No Play Makes for Dull Summer, Study Finds: Flexible schedules and early Friday departures are the most coveted employee summer perks, according to a survey developed by administrative staffing agency OfficeTeam.… Continued
PR in the Unfriendly Skies: Pinnacle Air vs. Air France
June 15th, 2009 by Katie PaineAs someone who flies far more frequently than most, the recent spate of airline disasters has, needless to say, captured my attention. Within days of both the Air France disaster and the Colgan Air crash… Continued
Keys to Gaining Customers’ Trust Online
June 15th, 2009 by PRNEWSThe social media revolution has toppled traditional models of brand building and reputation preservation. It has also forced brand leaders to recalibrate their approaches to building trust among customers. According to Bob Pearson, president of… Continued
Bankruptcy of Trust: Redefining Values to Safeguard Your Reputation
June 15th, 2009 by PRNEWSTrust is at the core of every type of relationship, from friendships to marriages, so why wouldn’t it be central to the bond between stakeholders and businesses? Without this adhesive, so many aspects of organizational… Continued
Handling The High-Profile Abramoff Case: A Lobbying Scandal Becomes a PR Mess
June 15th, 2009 by PRNEWSThe first time I got a press call about Jack Abramoff, it barely registered as a crisis. By the time he pleaded guilty and went to prison in 2006, more than 6,000 news stories had appeared
Finding the Right Media Hooks for a CSR Story
June 15th, 2009 by PRNEWSWhen UPS executives set out to initiate aggressive media outreach around its various environmental endeavors, they decided to use the following nine stories as news hooks, upon which they could build their overall campaign message:… Continued
Finding and Engaging Customers via Twitter
June 10th, 2009 by Hilary JM TopperThere are more than 6 million active users on Twitter. Isn’t it time that you position yourself or your client as an expert on this communications platform? Twitter, a free microblogging service that limits users… Continued
Social Media Measurement Checklist
June 10th, 2009 by PRNEWSWith social media playing an intricate role in the way companies do business, use the checklist below to ensure you take full
Why an Information Ice Age Is on Its Way
June 10th, 2009 by Steve CaulkSometime around the late 1970s, with the advent of the personal computer, the industrial era morphed into the information age. Marked by a free and speedy flow of news stories, data, personal communications and business… Continued