Five Essentials Will Keep Communication on Track During a Cyberattack

Not long ago, a maxim held that it wasn’t a question of if, but when, a crisis will strike. That’s still true. But now we should rephrase it to ‘It’s not if, but when, a crisis or cyberattack will strike.’

And when cybercrime hits, you realize quickly it’s very different from almost any other crisis. It requires a tailored and measured approach to communicating with stakeholders.

In the event of a cyberattack:

Are you ready to comply with regulatory requirements? Do you need to be? Will others handle it?
Since many cyberattacks disable platforms and systems, do you have back-up channels so you can communicate with stakeholders?
Do you have a back-up list of employee and stakeholder contacts?
Are you ready to respond publicly without inciting threat actors to wreak more havoc on the brand?

 

These are just a few of the questions communicators must answer without hesitation when there’s a cybercrime.

CRISIS INSIDER

Access to all Crisis Insider articles, quarterly reports and valuable blueprints for crisis management.

$29

Per Month Lowest Price

PLATINUM

Best Value!

Unlimited access to all Premium and Crisis Insider articles and monthly reports.

First Year Offer

$68

Per Month

PREMIUM

Unlimited access to all Premium digital intelligence, 10-year web archive and monthly reports.

Save $140 With Annual Subscription

$78

Per Month