Drawing on years of experience, including her former role as Chief Communications and Corporate Responsibility Officer at T-Mobile, Janice Kapner, CEO and founder of Kapner Perspectives Group, discusses how to build trust and navigate change in today’s fast-paced environment.
Corporate Social Responsibility
PR Roundup: Creators Get Certified, Bieb-chella Buzz and Philanthropy’s Trust Problem
April 16th, 2026 by Nicole SchumanThis week’s PR Roundup looks at a new credentialing push to professionalize influencer marketing, Justin Bieber stealing the Coachella conversation and troubling new data for philanthropy’s reputation.
Amid Crisis, Banana Ball Benefits from Uncharacteristic Serenity
April 7th, 2026 by Nathan BurchfielBanana Ball’s handling of one recent story holds just as many lessons about the value of restraint and discipline in communicating through a crisis.
PRNEWS Unveils 2026 Purpose & Impact Award Winners
April 2nd, 2026 by PRNEWSPRNEWS has unveiled the winners of the 2026 PRNEWS Purpose & Impact Awards, which recognize the organizations, teams and communicators redefining public relations through purpose-driven leadership and measurable social impact.
PR Roundup: Burgers Win, Macy’s’ Clear Warning and Lush Stands Up
March 19th, 2026 by Nicole SchumanFrom a viral fast food run at In-N-Out to a candid Macy’s CEO and Lush’s purpose-driven product launch, this week had no shortage of brand moments worth studying.
PR Roundup: Target Targets Families, White House Reframes Deportation, AI and CEO Trust
March 12th, 2026 by Nicole SchumanFrom Target’s bid to win back skeptical shoppers, to the White House’s quiet attempt to reframe one of its signature policies, to what actually builds credibility in the AI era—this week offered a masterclass in how brands and institutions communicate under pressure.
Anthropic Walked the Walk
March 5th, 2026 by Gregg FeistmanThe refusal of Anthropic to waiver under political pressure and compromise its AI safeguards can lead to improved employee morale, increased productivity, attracting and retaining talent, gaining news business and engendering trust.
PR Roundup: Claude’s Crash Course, McDonald’s CEO Goes Viral and Why Sustainability Messaging Still Matters
March 5th, 2026 by Nicole SchumanPR Roundup covers Anthropic’s Claude buckling under the weight of its own viral moment, the McDonald’s CEO trying to sell America on a new burger, and a new conscious consumerism report quietly dismantles the narrative that sustainability is dead
What Bad Bunny’s Super Bowl Moment Reveals About Crisis Leadership
February 3rd, 2026 by Justin Ángel Knighten and Marcus T. Coleman Jr.The “Bad Bunny approach” offers crisis managers a set of lessons that apply across government, philanthropy, business and community networks.
Silence Used to Feel Safer. It Isn’t Always. Not Anymore.
January 29th, 2026 by Carreen WintersFor communications leaders, there are moments when the job stops being theoretical. When a city is under a national microscope, and employees are watching from their kitchens, discussing in their group chats, and thinking on… Continued