Digital & Technology

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Twitter vs. Google’s ‘World’

January 12th, 2012 by

For communicators, there’s no need to take sides in Twitter and Google’s recent clash over the latter’s new social search offering.

Google’s ‘Search Plus Your World’ Gives Leg Up to SEO-Savvy

January 11th, 2012 by

Google’s newest search feature, Search plus Your World, was lauded and critiqued immediately after its launch—but what do the changes mean for PR pros?

Small and Medium-Size Businesses Keep Buzzing Over Social Media

January 11th, 2012 by

Not only are local businesses increasingly embracing social media’s free aspects, they are also upping their spending on ads on social platforms.

The Do’s and Don’ts of Using Social Media in Crisis Communications

January 10th, 2012 by

In this excerpt from PR News’ just published Employee Communications Guidebook Vol. 3, Red Ant communications manager Steph Yaguer offers some best practices in interacting with the public via social media during a crisis.

Papa John’s Gets Personal After Racist Remark Goes Viral

January 9th, 2012 by

When a picture of a sales receipt featuring a racist remark made by one of its employees went viral, Papa John’s took to Twitter to respond to individual complaints and concerns.

As Google+ Grows, Early Adopters Reveal Brand-Page Best Practices

January 9th, 2012 by

Whether it’s improving your search visibility or your brand’s syndication across platforms, at present Google+’s advantages far outweigh the disadvantages of not having a presence on the platform.

As Google+ Grows, Early Adopters Reveal Brand-Page Best Practices

January 9th, 2012 by

Whether it’s improving your search visibility or your brand’s syndication across platforms, at present Google+’s advantages far outweigh the disadvantages of not having a presence on the platform.

Tip Sheet: Put the Humanity Back in Communications

January 9th, 2012 by

For best PR results, understand the interests of the audiences you are trying to reach, and what life may be like in their shoes.

Tip Sheet: Put the Humanity Back in Communications

January 9th, 2012 by

For best PR results, understand the interests of the audiences you are trying to reach, and what life may be like in their shoes.

Case Study: To Boost Awareness, Research Lab Transforms Heavy Science Content Into PTA-Consumable NetLetter

January 9th, 2012 by

Already popular among scientists and scholars, Cold Spring Harbor Laboratory looked to remake its monthly publication to reach a broader audience.