Steve Cody’s RepMan blog takes a humorous approach to reputation issues—no surprise, considering he moonlights as a stand-up comic.
Facebook has revamped its approach to privacy issues, with more than 20 new tools and resources and two new privacy-based positions.
The Kansas governor’s staff couldn’t abide a disparaging tweet from a high school student, and is now being criticized for attempting to limit free speech.
Jason Winocour and Idil Cakim lay out four ways to boost your PR efforts on Facebook, and four pitfalls to avoid.
By integrating the new social network into its online influence measurement calculations, Klout has increased the viability of Google+ as a messaging tool.
Qantas promoted a luxury-themed contest on Twitter just as its labor negotiations broke down—with predictable results.
Case Study: Tips-Based Personal Engagement Breathes Life Into American Heart Association’s Ideal Health Campaign
The American Heart Association used Facebook as the crux for its Ideal Health campaign, with daily messaging, live chats and a brand ambassador program to promote the benefits of a heart-healthy lifestyle.
While it’s important to not get caught up with each of the shiniest new objects for managing Twitter—of which there are many—PR pros do need to have the right tool for the job, which depends on your social media objectives and resources.