Stories by Seth Arenstein


How to Upgrade Your Pitching by Researching and Targeting Reporters Using Social Media

July 1st, 2018 by

In our regular feature that looks at presentations, we present slides that offer suggestions on how to pitch media using social media. The thing is, don’t use social media to pitch. On the other hand, it can be very useful to research your targeted reporters and build relationships with them.


Words Do Damage at Netflix, and PR’s the Culprit

June 25th, 2018 by

The CCO often is seen as a brand’s last line of defense, in theory supervising what the brand releases externally and monitoring and sometimes responding to what is said about the company outside the corporate walls. In the Netflix case, though, the CCO was the person who made the insensitive remarks. Twice.


From Civil Rights to Immigration: Why Brands Should Wade Into Politics Carefully

June 21st, 2018 by

Conventional wisdom held that brands should avoid weighing in on politics or social issues. But as research reports and surveys show, consumers now want brands to stand for something beyond goods and services. That said, brands wade into the political world on several levels, although they do so at their peril, and sometimes their motivation is unclear.

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How Immigration Communications is Part of Trump’s Rewritten PR Playbook

June 20th, 2018 by

Back in October 2016 John Roderick observed that candidate Donald Trump had jettisoned the word “apology” from his campaign’s PR playbook. Nominee Trump refused to apologize and instead attacked accusers. That tactic worked well enough to propel Trump to victory. Now facing growing condemnation of his immigration policy separating children from families, Trump is sticking to that tactic. It will be interesting to see if/how he communicates a revision to immigration policy.


84% of PR Pros Say Media Relations Remains Important But Adaption to New Challenges Seems Slow

June 15th, 2018 by

PR News and its Media Relations Working Group, comprised of 23 media relations and communications specialists, surveyed PR pros during March and April 2018 to gauge attitudes about media relations today and tomorrow. More than 400 responded to questions about the difficulty of obtaining media coverage, the importance (or not) of investing in media relations and earned coverage during an age of social media influencers and brand-created content.


With M&As Coming, Tips for Communicators in Times of Change

June 14th, 2018 by

It is unlikely we’ll read much about brand communicators working long hours as a spate of mergers and acquisitions (M&A) grips corporate America, particularly in media. Communicators will be tasked with explaining what a future merged company will mean to employees, which is the heavy lifting of M&As, argues Larry Parnell of George Washington University. While most M&As fail to provide shareholder value, strong internal communications can provide a foundation for mergers to succeed. Jason Meyer of APCO Worldwide provides best practices for communicating during times of change.


Former Trump Lawyer Takes Long View of Decline in Trust of Brands and Institutions

June 13th, 2018 by

In one of his first public appearances since retiring as special counsel to President Trump, lawyer Ty Cobb during an ethics forum in Washington, D.C., offered conventional wisdom for brand communicators mired in a crisis: respond quickly. He also urged people to dial back their hate and demonization of each other in an effort to restore a civil discourse.


How Color Choice and Grid Layout Can Influence Engagement on Brands’ Instagram Feed

June 5th, 2018 by

It’s far from a secret that Instagram is a visual channel. Still, some communicators use color palettes, grid layouts and themes to boost engagement on their Instagram feeds. For AVP of social media Erica Campbell Byrum, color choice and layout are critical to crafting an Instagram personality that consumers will recognize and engage with at high rates.


Carefully Chosen Influencers and Consistent Content Seen as Keys to Success on Instagram

May 29th, 2018 by

With Instagram boasting 800 million active monthly users and 80% of them following brands on the platform, we asked communicators for best practices for being successful on the graphic-based platform. They told us carefully picked influencers and attention to creating consistent visuals are critical.

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The Week in PR

May 29th, 2018 by

Our weekly roundup of news, trends and personnel moves in communications and marketing. This week’s stories feature the the un-apology of baseball player Robinson Cano, President Trump’s Spygate, Facebook’s fight against fake news and an honor for Finn Partners’ Gil Bashe.