Following the terrorist attacks, citizens became one unified Web community, though enough online hearsay and hysteria kept communicators busy. BellSouth's PR team hustled to
squelch a rumor running rampant on a Yahoo message board that the company had forbidden its employees from placing American flags on their trucks. Meanwhile, oil companies,
petroleum trade associations and the consumer watchdog group GasPriceWatch.com issued official statements to curb false predictions of a gas shortage.
The Magical Web
