Quick Study: Marketing Talent Pool Drying Up; Customer Experience Not Quantified; Reputation Risks Increase With Web

*Shallow Talent Pool: Chief marketing officers (CMOs) at top U.S. brands place the highest value on creative thinkers and leaders in their hiring practices, but 39% of the executives revealed they are somewhat to very unsatisfied with the availability of qualified employment candidates, according to new Epsilon research profiling the American CMO.