The latest edition of the PR Client Service Manual, a joint publication of the PRSA Counselors Academy and the Gable Group, touts a timely focus on managing in tumultuous times
and using technology to improve client programs. Released at the recent PRSA Leadership Conference, the new edition offers tactics for embracing change and providing innovative
client service, creating a results ethic, strengthening client relationships, budgeting, training and time management.
(Tom Gable, 619/234-1300)