Social Media

snapchat dunkin

A Taste of Dunkin’ Brands’ ‘Carrot and Cake’ Snapchat Strategy

September 19th, 2016 by

PR pros understand the importance of a great hook in storytelling. But how do you employ such hooks on Snapchat, where you have just one day to get noticed before that crucial opening moment disappears, along with the rest? Melanie Cohn of Dunkin’ Brands says that success lies in crafting an enticing hook that keeps audiences along for the ride, and following through with a matching payoff within the platform’s 24-hour window.


The Week in PR

September 19th, 2016 by

A recap of the week’s news in PR, including announcements about people. The lead item looks at how Twitter might have found itself a good niche live streaming NFL Thursday Night games. Another item notes that Heather Bresch, CEO of EpiPen maker Mylan, this week will be in the hot-seat on Capitol Hill explaining how her company can justify raising prices of the life-saving device by some 400%.


YouTube Just Got More Social With Its New ‘Community’ Tab

September 16th, 2016 by

More than a billion people watch countless hours of video every day on the platform, making it one of the largest social networks around. But YouTube’s biggest flaw is that it’s never felt very social. That’s all about to change. YouTube announced the public beta for a new feature called “Community,” which aims to make the platform a much more socially engaging destination.


Facebook Makes It Easier for Brands to Get Discovered on Messenger

September 14th, 2016 by

Facebook announced several new features in its latest Messenger update, a few of which may make it easier for brands to get their Messenger accounts discovered. The update includes simpler in-app purchases, a sharing option for individual messages and an introductory screen when users begin a Messenger interaction.

shooting video

5 Ways to Make Your Facebook Videos More Engaging

September 14th, 2016 by

Facebook, among others, is rapidly becoming a video-centric platform, and its algorithms are rewarding communicators who take the time to post video. But not all video is created equal, and you’ll find that those communicators who know how to play the game regularly see more views and more engagement with their video content than those who are fumbling in the dark.


Periscope Notifications Take Page From Facebook Live

September 13th, 2016 by

It just got a whole lot easier for Twitter users to tune into Periscope live streams. Twitter announced a new notification feature that lets users easily sign up to receive alerts when someone they follow goes live. One of the reasons Facebook Live has found success is Facebook’s default enabling of notifications for live broadcasts. Now that Twitter has followed suit, brands now have a much better way to notify fans about Periscope streams through push notifications.


IMG Dominates Consumer Engagement With B2B Instagram Videos, Actions Up 168% in Q2

September 12th, 2016 by

It’s hardly a surprise for loyal Data Dive readers that video is one of the main ingredients driving consumer engagement for B2C and B2B brands. Media companies are catching on.
The latest evidence is BuzzFeed’s reorg, announced August 23, when founder Jonah Peretti told employees, “Having a single ‘video department’ in 2016 makes about as much sense as having a ‘mobile department’… as digital video becomes ubiquitous, every major initiative at BuzzFeed around the world will find an expression as video….”


What B2B Brands Need to Know Before Using Facebook Live

September 1st, 2016 by

The right here, right now nature of live streaming can be freeing when used by individuals: Measuring success is often an afterthought, if considered at all. But for brands and communicators tasked with foraging in this relatively new space, live streaming brings its own baggage to the content production process. Of course, Facebook Live’s usefulness isn’t limited to B2B PR folks. Communicators from all disciplines should consider turning to Facebook Live as their go-to when creating short-form mobile video for Facebook, especially given that Facebook puts so much algorithmic weight behind live videos.


Facebook’s ‘Offers’ Helps PR Pros Delight Fans With Coupons

August 31st, 2016 by

Facebook Offers, a way for brands to share discounts and promotions on Facebook, received a significant update on Aug. 30, according to a company blog post. The social behemoth optimized the service for mobile, while expanding tracking abilities and giving brands more ways to promote their coupons. Facebook now lets organizations create Offers that can be redeemed online or through an in-store purchase.


6 Periscope Do’s and Don’ts to Consider When Broadcasting Your Brand

August 30th, 2016 by

If a picture is worth a thousand words, is a video worth a thousand more? There are 4.5 billion pieces of content shared every day. As we enter the fall season and move toward the end of 2016, the reign of video content will continue to dominate into next year. According to a recent report from Cisco, video content will be responsible for 85% of search traffic in the US alone by 2019.