PR Insiders

Nothing can compare to the experience of “being there.” Whether it’s attending the opening night of the newest Star Wars movie, being the first in line to buy the latest Jordans, or standing atop the… Continued

Imagine practicing PR when your organization’s business objective is protecting democracy and defending millions of lives. Veterans Day affords us a moment to reflect on the 4,000 men and women who make up the U.S. military’s public affairs team. Many of us might be surprised to discover how some of the work they carry out is similar to what we as strategic communicators do every day.

We’re guessing the sudden and untimely death of Deadspin (no pun intended) as a purveyor of no-holds-barred sports and social commentary will provide a case study for business students in what not to do with a successful endeavor. This post, from PR pro Dave Dykes and PRNEWS staffer Nicole Schuman, argues that the incident also offers a bevy of PR lessons.

Most companies remain silent when a competitor makes news. An unorthodox approach is to seize the moment to get your company’s views and executives into the conversation. Just as important is to make sure your customers are aware that you have their best interests in mind at a time of unsettling industry news.

“Be yourself.” PR pros offer that advice often. At the moment, the language espousing it has morphed to “Be authentic.” In this continuing series with IPR about learning from early failure, veteran communicator Brian Lott describes a moment in his youth that drove home the lesson of authenticity. He adheres to its tenets to this day.

A primer from writing guru Jonathan Rick counsels that PR pros should avoid using jargon generally, especially in headlines. He also urges that you create two headlines: one for human beings and laymen; the other for search engines and insiders.

JUUL Labs, the now ubiquitous e-cigarette manufacturer whose pocket-sized vaporizers work with its propriety pods of nicotine liquid, has found itself in a free fall over the past few months. In June, the company’s own city… Continued

JUUL Labs, the ubiquitous e-cigarette manufacturer, find itself in a free fall more than one year after our blogger praised the company for its PR acumen. The lesson that’s emerged from JUUL, Boeing and Facebook is that self-regulation is rarely a good idea and could lead to deaths. And death is bad PR.

To some, it might seem quaint to divide PR into digital and traditional PR. Still, plenty of job titles and org charts include the words “digital PR.” As such, we offer three tips about elements that need to be included in successful digital PR campaigns.

PR crises seem inevitable and the damage they can do to reputation, trust and shareholder value is well known. Yet PR crises often catch companies and organizations unprepared. Here’s a step-by-step guide to help you begin crafting your PR crisis plan.