American Express is driven by its corporate vision—to be the world’s most respected service brand. The foundation from which to build this vision lies in employees who embody the corporate values of service, integrity and trust. An internal survey of American Express’ communications culture showed that 88% of employees felt the company is open and honest in its communications with staff. This is one of the reasons American Express has been named a great place to work in more than 25 countries around the world.
The company delivers an innovative, award-winning corporate wellness program called Healthy Living at no cost to all employees and their families. This global initiative focuses on creating programs and offerings that best meet the needs and customs of employees.
Since 1987, American Express has sponsored employee networks as part of its commitment to create a diverse and inclusive workplace by bringing together people with shared backgrounds and interests to engage with and learn from each other. With 16 networks and over 80 chapters globally, employee networks encompass the full spectrum of diversity at American Express including, disability, ethnicity, faith, gender, generation, sexual orientation and veteran’s status. The "Parents at Amex" network dedicated to supporting working parents is one of the fastest-growing networks with four chapters in the U.S., plus three in international markets. The network’s feedback is the reason the company now offers a more generous orthodontia benefit, an enhanced kids’ vision program and a pediatrician lunch and learn series.