Letter to Editor

ChoicePoint Responds

Your October 23 article, "Communicating Security Breaches: When in Doubt, Shut the Door," contains inaccurate statements regarding ChoicePoint's response to the data fraud incident we disclosed in

February 2005.

Your article stated that ChoicePoint "messages of credit coverage the PR team tried to communicate were overshadowed by conflicting examples of poor information on the corporate Web site and poor

customer responsiveness.