A Look at Online Executive Corporate Communications

Last year, the Public Affairs Group, Washington, D.C., studied more than 300 corporate Web sites to see how effective companies are with their online communications. This year, it analyzed the top 40 companies which rated the highest in executive communications and here's what it found:

Company Separate Link Speech Copy Synopses Bios Separate Photos Audio/ Video Accessibility
(PAG's attempt to access site & info.)
Aetna (aetna.com)
 
 
 
 
 
 
No info.
Allied Signal (alliedsignal.com) X X X
 
 
 
Difficult
American Express (american express.com)
 
 
 
 
 
 
No Info.
Ameritech (ameritech.com)
 
 
 
X X
 
Difficult
Amoco (amoco.com)
 
 
 
 
 
 
No info.
Apple (apple.com) X
 
 
X X
 
Easy
Andersen Consulting (ac.com)
 
 
 
 
 
 
No info
AT&T (att.com) X X
 
X X
 
Easy
Bell Atlantic (bellatlantic.com)
 
X
 
 
 
 
Difficult
Bell South (bellsouth.com) X X
 
X X
 
Easy
Boeing (boeing.com) X X
 
X X
 
Fairly Easy
Chrysler (chrysler.com)
 
 
 
 
 
 
Easy
Compaq (compaq.com)
 
 
 
 
 
 
No info.
Dana Corp. (dana.com) X
 
 
X
 
 
Easy
John Deere (deere.com) X X
 
 
X
 
Difficult
Digital Equipment Corp. (dec.com)
 
X
 
 
 
 
Difficult
Duke Power (duke-energy.com)
 
 
 
 
 
 
 
DuPont (dupont.com) X X X X X
 
Easy
Eastman Kodak (kodak.com) X X
 
X X
 
Easy
EDS (eds.com) X X X
 
 
 
Easy
Freddie Mac (freddiemac.com) X X X X X
 
Easy
General Motors (gm.com) X
 
X X
 
 
Difficult
Hewlett-Packard (hp.com) X X X X X
 
Easy
IBM (ibm.com)
 
X X
 
 
 
Easy
Intel (intel.com) X X X X X X Easy
Lucent Technologies (lucent.com) X X X
 
 
 
Fairly hard
Merck (merck.com)
 
 
 
 
 
 
No info.
JP Morgan (jpmorgan.com)
 
X
 
 
X X Easy
Lockheed Martin (lockheed.com) X X
 
X X
 
Easy
MCI (mci.com) X X
 
 
 
 
Fairly easy
Microsoft (microsoft.com) X X X
 
X
 
Easy
Monsanto (monsanto.com) X X X
 
 
 
Easy
NationsBank (nationsbank.com)
 
 
 
 
 
 
No info.
Northern Telecom (nortel.com) X X X X X
 
Fairly hard
Novell (novell.com) X X
 
X X X
 
Roadway Express (roadway.com) X X X X X
 
Easy
Reuters (reuters.com)
 
 
X
 
X
 
Difficult
Texas Instruments (ti.com) X X
 
 
X
 
Difficult
Time Warner (timewarner.com) X X
 
 
 
 
Difficult
Viacom (viacom.com) X X
 
X X
 
Fairly easy