Measurement Minefield: Navigating Social Media Metrics to Deliver Results
In the pre-social media world, measuring a PR initiative's effect on a given stakeholder group was akin to measuring a monologue's effect on an audience: A message was disseminated, the message recipient listened (or didn't listen) and the subsequent actions taken by said message recipient... You must be logged in to see this page. If you would like to subscribe to PR News, click here.
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June 1, 2009
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