Senior Manager, Emerging Communications
As senior manager, emerging communications, Lee Diaz is the lead internal consultant on social business at AT&T and responsible for the development and launch of new collaborative strategies and tools. In this role, he promotes best practices across the business, creates plans and goals for social business use and adoption and innovates additional features and functionality to drive continued growth in usage of internal platforms.
In addition, Lee serves as a lead in the company-wide effort to educate employees on social media, and is the liaison to legal, compliance and AT&T University. Additionally, Lee serves on the company’s Social Media Council and the Social Media Escalation team.
Lee joined AT&T in 2007 as a part the Leadership Development Program and previously served as manager for special services installation and maintenance supporting a team of field technicians and as a manager for U-verse Tier 2 customer care, where he supported the launch of AT&T care strategies on Twitter and other social platforms. He has also served as a manager of sponsorships developing employee contests and events to support AT&T’s partnership with Team USA in preparation for the 2008 Olympic Games in Beijing.