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How to Make Your Company a Top Place to Work

May 3rd, 2017 by

Are you engaged at work? Gallup says nearly 70% of employees are disengaged. How to fix that? Employee engagement begins during the hiring process and, if done well, continues throughout the employee’s career, writes PAN Communications’ chief Phil Nardone. Constant communication is critical to employee engagement. And having the right management team can make or break engagement. In addition to tips about engagement, Nardone provides other takeaways to help make your company a top place to work.

3 Ways to Elevate Your Instagram Feed

May 3rd, 2017 by

Instagram now has over 400 million daily active users, making it the fastest growing social media platform. Given that swelling volume of activity, the marketing opportunities on Instagram abound. Making the most of your brand’s presence on the platform all starts with elevating your feed through such best practices as visual consistency, user-generated content and on-point messaging. Here are three tips to keep in mind.

PR News Honors Its 2017 Social Media Award Winners and Honorable Mentions

May 2nd, 2017 by

PR News celebrated some of the year’s best social media campaigns on May 2 at the Yale Club in New York City, as well as the digital leader and social media team of the year. Karen Raskopf, chief communications officer at Dunkin’ Brands, delivered a keynote address on the future of social media and how to create relevant social experiences.

How to Structure Your Press Release for Effective Storytelling

May 2nd, 2017 by

More than 5,000 press releases are issued each day and reporters get roughly 100 pitches daily via email. So, how can you produce a release that stands out from the crowd? That was the question tackled by Mandy Menaker, head of PR and brand development for Shapr, and Erin Burke, director and vice president of APCO Worldwide, at the PR News Press Release Writing Workshop at the Yale Club in New York.

fyre festival

4 PR Takeaways From the Fyre Festival Fiasco

May 1st, 2017 by

“Luxury music festival” or “$100 million lawsuit”? All it took was one weekend of social media outrage for the Fyre Festival, a music festival scheduled to start April 27 in the Bahamas, to see its reputation shift from the former to the latter. Concertgoers who had paid up to $12,000 per ticket arrived at a bare-bones campsite in disarray, learned that musical acts had pulled out of the festival and had a difficult time leaving the island location.

Pandora Puts Audience First and Sales Second as It Builds Thought Leadership on LinkedIn

May 1st, 2017 by

Many PR pros tend to ignore LinkedIn as a messaging platform for their brands. Shame. LinkedIn said Apr. 24 it has 500 million members. That’s up from August, when it said it had 450 million members. This announcement prompted us to think about how brands can tap into the LinkedIn base with their messages. We asked a brand communicator as well as a LinkedIn executive about best practices for brands trying to build engagement and market services on the platform.

What Brands Can Learn From International Political Crises

May 1st, 2017 by

What if we could change the course of the next crisis before it got out of hand? Speaking with people in and out of government, I came to believe that we were missing our moment of maximum impact. If we pre-constructed some of what I began calling counter-crisis capabilities (CCC), they could be ready when problems started to percolate. We might reduce the frenzy factor, increase our focus, and enhance performance, argues Brett Bruen, a former White House official.

Consumer Engagement With B2B Brands on Instagram Up 54% in Q4 ’16

May 1st, 2017 by

There’s little question that brands, even so-called unglamorous B2B brands that might seem to lack a compelling visual story, are finding Instagram a useful outlet for messaging. That was illustrated in our lead story last… Continued

3 Tips to Make Press Release Quotes Sing

April 28th, 2017 by

What? Another press release to write? Fine. Before you reach for the keyboard, however, think about journalists who must read scores of jargon-filled, dense releases that tired PR pros crank out on demand. With a little practice and a fresh red pen, though, any press release can be transformed from a total bore to a piece of messaging your brand (and the media) will appreciate.

Memo to United Customers: ‘We’re Really Sorry Now!’

April 27th, 2017 by

Most of us wish we could apologize to people in our past for one thing or another. As time passes, though, an apology can become a form of stalking or a self-centered quest for redemption. That person whose feelings you hurt badly when you were 18? She doesn’t want to hear from you now. If only you could board a magical aircraft, zoom back in time and make things right. Speaking of aircraft, United Airlines CEO Oscar Munoz sent an email on April 27 to customers apologizing for breaking the bonds of trust “when a passenger was forcibly removed” from one of its planes.