Author Archives: Richard Brownell
Brands that suffer a crisis have to go through a six-step process of penance before regaining confidence in the community.
In a crisis situation, your physical presence can say just as much as the message you are delivering.
Send us a 90-second clip of a Day in the Life of your PR team and you may win a $500 AmEx gift card.
The UN Foundation’s partnership program for media engagement offers tips that can serve as a model for nonprofit groups looking to share their story with a wider audience.
Communicating crucial details with the public is a primary concern when a tragedy strikes. Philadelphia Mayor Michael Nutter has proven a largely effective crisis communicator.