Stories by Daniella Peting

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Tips and Tactics to Get the Most From Social Listening in a Crisis

April 24th, 2017 by

As we know, communications has changed greatly with the rise of social media. It’s the same with crisis management, argues Daniela Peting of Motorola Solutions. Several maxims for crisis management from the pre-digital days may not work as well in the digital era. In fact, they could do more damage than good. Peting explains how listening via social media can benefit your crisis management experience.