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Note to Spokespersons: Delivery Matters

Iris Dorbian

Once you have simple, clear messages with strong proof points and anecdotes to back them up, there's one crucial ingredient left-a strong delivery. Speech experts say voice quality drives initial impressions even more than content, which is something of a given. Do you sound confident? Are...

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November 19, 2008


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Note to Spokespersons: Delivery Matters

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