Internal Communication

Supportive Senior Execs are Critical to Building, Retaining Diverse Workforce

October 26th, 2015 by

Sometimes a survey stands alone. Its data is acknowledged and then placed on a shelf to gather dust. Last week’s PRSA Foundation study of the attitudes of young Black and Hispanic PR professionals is meant to kick off a larger effort.

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How Medtronic Measured Employee Sentiment to Guide Internal PR

October 23rd, 2015 by

Having open channels of communication from company down to employee may be important, but having efficient ways to listen to employees is absolutely essential.

Subscriber Exclusive: Org Chart—How Southwest Airlines Thinks About Social Media

October 19th, 2015 by

Southwest Airlines’ social business org chart.

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5 Brainstorming Techniques for Better PR Writing

October 19th, 2015 by

As a writer, your goal is to break the boundaries of your own voice, so you can write with a fresh perspective.

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9 Issues for a Nationally Televised PR Debate

October 15th, 2015 by

Envision a nationally televised debate among leaders in Public Relations. Who you picture on that stage is a pretty good indicator of the state of our profession. To keep the personalities out of this for now, what issues would you want debated? What are the themes resonating now that also will prepare us for a […]

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4 Ways Southwest Tried to Keep ‘Luv’ Alive Amid System Breakdown

October 12th, 2015 by

It’s practically a given that Southwest knows how to handle itself in good times and in bad—yesterday’s electronic customer service breakdown that hobbled passenger and luggage check-ins was one of the bad.

What Good Internal Communications Looks Like at Wells Fargo & Co.

October 12th, 2015 by

Each year, we survey thousands of team members to gauge their satisfaction with internal communications.

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The hardest part about working in PR is…

October 9th, 2015 by

We asked our social media followers just what the hardest thing about PR is for them. And we got back some good answers. Perhaps you can recognize your own pain points on this list.

7 PR Tips for Employee Communications

October 7th, 2015 by

Here are some solid PR tactics internal communicators can rely on to effectively engage with company employees.

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Some Rainy Day Recommendations From PR Pros

October 2nd, 2015 by

We asked the PR News community on Twitter to name their favorite thing to do on a rainy day when they’re not working. Here are some tantalizing suggestions, if you’re looking for easygoing inspiration.