A CRISIS GAME PLAN YOUR BRAND CAN DEPEND ON

In a hyperconnected world, a PR crisis can ignite in an instant. PRNEWS is bringing the top communicators to the Eden Roc, Miami Beach March 8-9 for the Crisis Management Summit 2022 to discuss how they prepare for, diagnose and respond to PR crises at their organizations. Sessions will be divided into two tracks–crisis prep and response—to ensure you’re ready to join the fray before, during and after a crisis hits.

Crisis Management Summit – Eden Roc Miami

WHY the Crisis Management Summit?

Because you'll leave with the best practices, tools and tactics you need to tackle your organization's next crisis head-on.

3 conference attendees laughing

Hot-Topics Covered

• how to approach social listening
• working with legal and HR
• the art of the apology
social networking at the crisis management summit in Miami

Hear From

Brands you know and want to compete with, agencies you want to work with and nonprofits you love are all coming to Miami to help you avoid, anticipate and control your next crisis.

Speakers

  • Chris Chiames

    Chris Chiames

    Chief Communications Officer
  • Andrea Braunstein

    Andrea Braunstein

    VP & Director of Crisis Communications
  • Noora Raj Brown

    Noora Raj Brown

    SVP of Communications & Brand Marketing
  • Brett Bruen

    Brett Bruen

    President
  • Mara Butts

    Mara Butts

    Sr. Social Media Manager
  • Gale Jones Carson

    Gale Jones Carson

    VP of Community & External Affairs
  • Cristina Castaneda

    Cristina Castaneda

    Director of Change Management, Project/Program Management, Communications & Marketing
  • David Duckenfield

    David Duckenfield

    President & Partner
  • Trent Flood

    Trent Flood

    SVP, Crisis Communications & Headline Risk Communications Executive
  • James Gherardi

    James Gherardi

    Global Manager of Crisis Communications
  • Eliot Hoff

    Eliot Hoff

    Executive Director, Global Crisis Practice Lead
  • Réal Hamilton-Romeo

    Réal Hamilton-Romeo

    Global Head of Corporate Communications & Marketing
  • Tammy Lay

    Tammy Lay

    Social Media Content Strategist Manager
  • Jackie Jags

    Jackie Jags

    Director of Public Relations
  • Deborah Hileman

    Deborah Hileman

    President & CEO
  • Richard Levick

    Richard Levick

    Chairman & CEO
  • Mary Beth Levin

    Mary Beth Levin

    Manager, Social Strategy & Analytics
  • Kristen Moss

    Kristen Moss

    VP, Strategic Communications
  • Brett Lofgren

    Brett Lofgren

    President
  • Daniel Roberts

    Daniel Roberts

    Head of Communications
  • Candace Sandy

    Candace Sandy

    President
    Hamlet Consulting Group
  • Julie Sheedy

    Julie Sheedy

    Chief Marketing & Engagement Officer
  • Tracy Zampaglione

    Tracy Zampaglione

    Public Information Officer
  • Howard Wu

    Howard Wu

    Embedded Consultant with Control Risks at Meta; Crisis Management & Resilience Lead for the Americas
  • David Quiñones

    David Quiñones

    SVP, Content

Agenda

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Tuesday – March 8, 2022
8:30 - 9:00 am

Networking Breakfast


9:00 - 10:30 am

Workshop: Determining Whether You Have a Crisis

Workshop: Recovering After an Initial Poor Crisis Response


10:30 - 11:15 am

Networking Break


11:15 am - 12:20 pm

Simulation: When a Cross-Industry Crisis Strikes


12:20 - 1:20 pm

Networking Lunch


1:20 - 2:00 pm

The Art of the Apology


2:00 - 2:45 pm

Networking Break: Coffee & Cupcakes


2:45 pm - 3:15 pm

Asset or Adversary: Why Communicating to Employees First in a Crisis Matters

Response

3:30 pm - 4:00 pm

Chain of Command: Assigning Roles Before a Crisis Hits

Planning
3:30 - 4:00 pm

How Media Monitoring Can Change Crisis Outcomes

Sponsored

4:15 pm - 4:45 pm

How to Make Your Social Media Policy a Crisis Tool

Planning

In Working Order: Long-term Reputation Maintenance

Response

4:45 - 6:00 pm

Networking Reception


Wednesday – March 9, 2022
8:30 - 9:00 am

Networking Breakfast


9:00 - 9:45 am

Welcome & Keynote by Chris Chiames: Steering Carnival Through Crisis in the Pandemic Era


9:45 - 10:30 am

Networking Break


10:30 am - 11:00 am

Prepping for Third-Party Crisis Consultants

Planning

Corporate Culture & Engagement: The New Front in Crisis Management

Response

11:15 am - 11:45 am

Crisis Planning Tools: Pre-Written Templates for Your Crisis Playbook

Planning

Measuring Your Crisis Response

Response

12:00 pm - 12:30 pm

Crisis Media Training for Executives and PR Pros

Planning

The Importance of Empathetic Crisis Messaging

Response

12:30 - 1:30 pm

Networking Lunch


1:30 - 2:15 pm

Panel: Sources of Crisis in 2022 and Beyond


2:15 - 2:45 pm

Networking Break


2:45 pm - 3:15 pm

When the Dust Settles: Repairing Reputation After a Crisis

Response

3:30 pm - 4:00 pm

The Communicator’s Role in Cybersecurity

Planning

The Crisis Post-Mortem

Response

Tickets

  • ONE-DAY Pass

    Conference Access on March 9 

    LOYALTY RATE
    (11/18- 12/21)

    $1,095


    VIP RATE
    (12/22 - 1/28)

    $1,295

    EARLY BIRD RATE
    (1/29 - 2/18)

    $1,395


    REGULAR RATE
    (2/19 - 3/9)

    $1,495

    Register Now

  • ALL ACCESS PASS

    Includes Workshops on Day 1

    LOYALTY RATE
    (11/18- 12/21)

    $1,195


    VIP RATE
    (12/22 - 1/28)

    $1,395

    EARLY BIRD RATE
    (1/29 - 2/18)

    $1,495


    REGULAR RATE
    (2/19 - 3/9)

    $1,595

    Register Now

GROUP RATES AND PRNEWS SUBSCRIBER DISCOUNTS

Don’t go it alone, bring the whole team! Groups of 3 or more will receive 20% off the total registration fee. PRNEWS subscribers are also be eligible for discounts. Note: Discounts cannot be combined. To get your unique subscriber discount code, please contact Mary-Lou French at [email protected].

Venue & Safety

Eden Roc Miami Beach Resort

4525 Collins Avenue
Miami, FL 33140
(305) 531-0000

Travel Discounts:
United Airlines: Use discount code and link: ZJUR933791 
Delta Airlines: For 10% off your flight, use code and link: NMUKX

Apply for an Attendee Scholarship to further your career!

Our Commitment to Safety

The health and safety for our event attendees, exhibitors, sponsors, and speakers is of the utmost concern and priority of PRNEWS. Below are resources for you to view regarding our commitment to safety. Our safety protocols follow the recommended CDC Guidelines for events and may be subject to change based on national and local restrictions and recommendations.  

Our Commitment to Safety
Onsite Safety for Exhibitors
Onsite Safety for Speakers

OTHER HELPFUL COVID-19 RESOURCES

 CDC COVID-19 Website
 WHO COVID-19 Website
 CDC Travel Notices
 Miami, FL COVID-19 Information and Resources

Have questions? Contact our Operations Director Jessica Gignac at [email protected].

UPDATE 3/3/22
In accordance with local ordinances, masks will be optional at the event. For attendees considered a higher health risk or traveling from a high risk community, masks are recommended. Masks will be provided for those who wish to wear one and we ask everyone to respect other attendees' decision to wear or not wear a mask. All enhanced cleaning and sanitization efforts will remain in effect with the venue.

Sponsor

THE IN-PERSON CONFERENCE DESIGNED TO SHIFT YOUR PIPELINE INTO HIGH GEAR

PRNEWS' Crisis Management Summit draws 200-300 PR and Communications professionals from top corporations, agencies and non-profits each year. Attendees are highly-engaged and hungry for partners who can help them strengthen their crisis management strategies and brand reputation. This is your opportunity to establish yourself as an industry expert, solutions provider and trusted partner for 2022 and beyond.  For additional details, a sample attendee list or to create a custom sponsorship spresence at the event please contact Anna Lawler.

Download the Prospectus

“It was a very informative and effective crisis workshop. The conversations were engaging and included helpful tips I can pass along to our team.”
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