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 Learning from Roku’s Breach Communication Shortcomings In some ways, the breaches at Roku are unremarkable. These types of incidents happen so frequently, we’ve become immune to their scale. But that doesn’t mean companies can be complacent in their communication with customers, employees, partners, media and regulators. READ FULL STORY |
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Kudos to Kim Mulkey (Sort of) and the Value of Front-Running LSU women’s basketball coach Kim Mulkey held a presser where she upbraided a soon-to-be-published Washington Post profile, calling it a “hit piece” and threatening to sue. Our author takes an unpopular POV about its effects—one that considers stakeholders. READ FULL STORY |
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Detroit's Renaissance: Rebranding a Reputation Headlines about Detroit have gone from riots, bankruptcy and corruption to glittering travel spreads, announcements about the city’s lowest murder rate in 60 years and the technological renaissance of the auto industry. READ FULL STORY |
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