Executives from APCO Worldwide studied the campaign against Nike and Colin Kaepernick on Twitter and found it wasn’t as widespread or authentic as it seemed at first glance. They conclude that brands should avoid rushing to respond to what appears to be negative social sentiment. Instead, they urge brands to study the elements behind anti-brand content before responding.
Podcasts have been a runaway success for businesses looking to further engage their audience. From their mobility to their relative brevity to their status as (mostly) free to users, podcasts are pulling in new listeners on a daily basis. Here are four key considerations when getting yours started.
Google, Samsung and Apple grabbed most of the headlines at CES 2019, which closes later today in Las Vegas. For communicators, though, the annual tech fest centers on spotting trends and learning about cutting-edge messaging platforms. Bell’s social media manager David Wolpert reports on three trends he saw at CES that are relevant to communicators.