Reputation

2019: Love's gas station and sign on building exterior entrance in Missouri with convenience store closeup for food stamps

PR Roundup: SNAP and Brand Confusion, State of PR Measurement, a Beefy Play for A.1.

November 6th, 2025 by

This week’s PR Roundup explores how brands should approach SNAP and the government shutdown, Muck Rack’s latest “State of PR Measurement” report and a beefy campaign from A.1.

The main conference ballroom at the Washington Hilton for the PRSA ICON 2025 conference.

Truth, Trust and Tech: Key Takeaways from PRSA ICON 2025

November 5th, 2025 by

2025 PRSA ICON gathered comms professionals, educators and students to explore themes on impactful storytelling, industry ethics, leadership and reputation in polarized times, and the effect of technology on the profession. 

AI-Driven Crisis Preparing for the New risk Lansdcape title graphic with Gab Fernee And Sarah Evans

AI Crises on the Rise: How Brands Can Stay Transparent and True to Their Values

November 3rd, 2025 by

Learn how to navigate AI crisis challenges by focusing on transparency and aligning AI use with brand values.

Global Outage and IT Crash or internet connection outages as a computing system failure and error downtime or computer glitch as a cloud software malfunction

What to Do When Your Company Outage Makes Headlines

October 23rd, 2025 by

Most companies prepare for technical outage recovery. Very few prepare for reputational recovery.

Tweaks in messaging can help brands unite the Divided American political groups in the United States.

Humanity Over Division: PR’s Call to Help Heal a Fractured World

October 21st, 2025 by

The PR profession has a critical responsibility and opportunity to lead organizations and clients in bridging the divide in the country through relationship-building and dialogue that fosters greater understanding.

Michael Brito

AI Sentiment Analysis: Is Your Brand Being Misrepresented?

October 20th, 2025 by

Michael Brito, Global Head of Data + Intelligence at Zeno Group, discusses how AI’s interpretation of sentiment doesn’t always mirror the original source, potentially amplifying negative viewpoints.

Office worker carrying personal belongings in a box after being fired, unemployment and career concept

PR Roundup: Employee Conduct, AXE Creator Collaborations and Social News and Trust

October 16th, 2025 by

This week’s PR Roundup explores the high stakes of personal conduct in a hyperconnected world, how AXE’s tongue-in-cheek TikTok collaboration proves the power of creator partnerships, and why new research shows PR pros must rebuild trust as young audiences turn to (but doubt) social media for news.

Defense Secretary Pete Hegseth Speaks during a press briefing at the white house press room podium

Pentagon Press Policy Standoff: Lessons for Communicators

October 15th, 2025 by

When the world’s most powerful defense institution declares that “the press no longer roams free,” it’s a revealing example of how even someone steeped in media can misunderstand both a mandate and the medium. In… Continued

American Eagle CMO sits down with an interviewer for Adweek

PR Roundup: American Eagle CMO Speaks, PR Not Sold on AI, Repicturing Rural America

October 10th, 2025 by

This week’s PR Roundup reviews the first public appearance of the American Eagle CMO since this summer’s Sydney Sweeney jeans debacle, a new study showing not everyone in PR is into AI, and how Getty learned what its audience needed through reading data.

PRNEWS Announces the 2025 Platinum Award Winners

October 9th, 2025 by

PRNEWS announced the winners of the 2025 Platinum Awards on Tuesday, October 7, before an audience of more than 400 PR and communications professionals gathered at the Pier Sixty venue in New York City. This year’s Platinum winners represent the industry’s highest standard of creativity, innovation and impact—those who have reached the pinnacle of strategic storytelling, brand reputation and audience connection.