According to a survey from Morgan Stanley Research, 94% of healthcare businesses use AI or machine learning in at least some capacity. Expectations have forever changed, and healthcare communicators must now rally behind AI to provide optimal outputs for their own companies as well as for clients and healthcare professionals.
Reputation


How TikTok’s Disappearance Became a PR Masterclass
February 5th, 2025 by Natalie SevertIn a moment that underscores the challenges of navigating the political landscape, TikTok has found itself in a high-stakes battle. However, this evolving situation also offers valuable lessons for PR pros and businesses on crisis management, brand loyalty and communication strategies.

Super Bowl Brands Embrace Multi-Platform Campaigns
February 4th, 2025 by PRNEWSFor some brands, the Super Bowl doesn’t necessarily mean creating a multi-million dollar TV ad during the big game. Many notable promotions don’t even require an actual ad anymore, as the event is now a multi-platform experience for companies and consumers.

How Businesses Can Build Brand Capital Amid Shifting Voter Sentiment
January 31st, 2025 by Ken SpainWith Congress slated to consider a host of measures that could profoundly impact businesses in 2025—ranging from taxes to trade to artificial intelligence—it’s more important than ever that business leaders leverage a trusted army of authentic stakeholders and validators. Our author outlines the ways in which communication teams can take up this task, through proactive and creative storytelling.

PR Roundup: DEI Proponents, Acosta to Substack, Change and Reputation
January 30th, 2025 by Nicole SchumanThis week’s PR Roundup looks at companies not backing down from their DEI policies, Jim Acosta and the White House embracing “new media,” and the result of change on a company’s reputation.

Former “Vanderpump Rules” Star, James Kennedy, Faces Public Downfall: A Reputation Management Case Study
January 28th, 2025 by PRNEWSAs professionals in the art of reputation management, this disastrous scenario is one to learn from. Let’s zoom out and see where James Kennedy’s PR team could have done better or, perhaps, opted out of representing the unpredictable “Vanderpump Rules” star.

PR Roundup: Dimon’s Gaffe, Distrusting Meta, How to Do Trend Reports
January 23rd, 2025 by Nicole SchumanThis PR Roundup looks at JP Morgan Chase CEO Jamie Dimon’s flip flop on tariffs heard around the world, Meta’s Instagram follow/unfollow crisis, and how to get the right attention from trend and insights reports.

Communicating in Classrooms: How Brands Can Approach Partnering With Schools
January 21st, 2025 by Karl MawhinneyOnce seen as off-limits, classrooms are now fertile ground for brands like Jersey Mike’s and Kleenex, creating mutual benefits for both schools and communicators. Our author explores the benefits and successes of communicating in schools.

Cyberattacks: Must-haves for a Crisis Communication Plan
January 15th, 2025 by Julia PetrykWhen a cyberattack unfolds and users’ personal data is at risk to be compromised, companies cannot afford to waste time deliberating their next communication steps.

Nvidia’s CES Announcements Resulted in a Six Percent Stock Drop. Why?
January 14th, 2025 by Stamatis AstraAt the recent Consumer Electronics Show (CES), Nvidia made two significant missteps: alienating its core gaming audience with a pricey, power-hungry new GPU, and frustrating investors by delivering vague, overly ambitious updates on its AI initiatives without providing concrete timelines or measurable progress.