In a PR crisis we know time often is your enemy. Preparation and prompt action are your friends. As such, ‘what took so long?’ is a question you don’t want asked. Unfortunately, it arose for Adidas and its tardy Ye reaction. And it was asked about the slow removal of Beyond Meat’s nose-biting COO.
Adidas and Beyond Meat Prove Time is Your Enemy in a PR CrisisNovember 1st, 2022 by Katie Paine
Sports PR Crises That Provide Lessons for AllOctober 31st, 2022 by Arthur Solomon
Books about mishandling PR crises often include sagas about Boeing, Wells Fargo, Volkswagen, the tobacco industry and BP. An accompanying chapter should include how sports mishandles PR crises. The National Football League (concussion denial, players… Continued
How Brands Should Think About Influencers After Ye’s SpiralOctober 26th, 2022 by Sinead Norenius-Raniere
The news about Ye, aka Kanye West, reminds communicators that vetting influencers and having reputation-management plans are critical pieces of influencer campaigns.
What Brands got Wrong in their Response to YeOctober 25th, 2022 by T.J. Winick
The jury is out on how the public interprets Adidas’ tardy break-up with Ye and his antisemitic rants. And what took the GAP so long to pull Yeezy clothes after dissolving ties w Ye in Sept.?
What Economic Data? China Tests Transparency and LosesOctober 18th, 2022 by Seth Arenstein
The concept of transparency is a PR maxim. China’s attempt to silence its bad economic news shows you can run but can’t hide.
[VIDEO] PRNEWS Live Mixes Hispanic Heritage Month with Reputation RepairOctober 14th, 2022 by Seth Arenstein
As we celebrated Hispanic Heritage Month, PR pro Marco Gonzalez discussed regaining trust in the wake of the LA City Council debacle.
LA Council’s Racism Offers DEI, PR Crisis Lessons on Indigenous Peoples DayOctober 10th, 2022 by Seth Arenstein
Communicators know about inclusivity and DEI. Today saw a news story that pushed against inclusivity. Perhaps it made Indigenous Peoples Day the saddest one in the holiday’s short history. It was filled with irony and a few PR lessons.
Waffle House Delivers Masterclass in Crisis ManagementSeptember 29th, 2022 by Nicole Schuman
Waffle House looks good on several fronts—protecting employees and customers from going out in a hurricane, while gearing up quickly in the aftermath.
As in the Business Sector, Preparation is Essential for Nonprofits Navigating PR CrisesSeptember 22nd, 2022 by George Haj
As in the business world, the best way nonprofits can withstand a PR crisis is through preparation. Here are several options that will help.
DirecTV Misses the Mark on Timely Crisis ResponseSeptember 19th, 2022 by Nicole Schuman
DirecTV failed to provide NFL Sunday Ticket users a timely response on why its product did not work for a second consecutive Sunday.