It’s been 18 months since the Costa Concordia went aground, but the ship hasn’t budged an inch, according to The New York Times. What’s more, the trial for Francesco Schettino, the ill-fated vessel’s captain, begins on Wednesday, fanning the flames of a crisis that the parent company, Carnival Cruises, is eager to extinguish.
Crisis Management
Asiana Airlines Ought to Stay on Message
July 15th, 2013 by Matthew SchwartzThere are always going to be creepy people who get their kicks from tragedy. And the crash of Asiana Airlines Flight 214 at San Francisco International Airport, which killed three people and injured dozens of others, is no exception.
Video Pick: Spitzer Seeks Redemption on The Tonight Show
July 15th, 2013 by Matthew SchwartzEliot Spitzer’s rehabilitation tour started last week. From a PR standpoint, let’s see how he did.
Walmart’s Latest Employee-Relations Debacle Speaks to the Need for Proactive Communications Policies
July 12th, 2013 by Caysey WeltonA Kemptville, Ontario, Walmart employee was fired this week after urging a customer to not leave his dog in his car while he shopped. The story quickly grew legs and amounts to yet another PR black eye for the company.
Fixing the Major Image Problems of Big-Time Sports
July 12th, 2013 by Tony SilberThe ugly story of Aaron Hernandez raises again the issue of perception challenges in big-time sports, both on the professional and collegiate levels, and it’s worth some time thinking about how we got here. We’re… Continued
How to Improve Crisis Management in Universities
July 9th, 2013 by Lawrence H. LokmanThe experiences of Penn State and Rutgers show how cultures with lax oversight, athletic-department hubris and the failures of effective university leadership can sink well-cultivated reputations for learning and integrity.
3 Lessons Eliot Spitzer Can Learn From Anthony Weiner
July 8th, 2013 by Caysey WeltonIt’s been five years since Eliot Spitzer resigned as Governor of New York amid a prostitution scandal. However, after a short-lived stint as a pundit for several networks, Spitzer has announced that he is ready to give politics another go and is bidding for a spot as New York City’s comptroller.
As Details of Asiana Airlines Crash Emerge, the Company Faces a Crisis With Transparency
July 8th, 2013 by Lucia DavisIn the immediate aftermath of the tragic plane crash on July 6, Asiana Airlines has been forthcoming with its findings, regardless of how the facts will reflect on the company.
Paula Deen, J.Lo, Next Crisis: What is PR’s Role in a Hot Mess?
July 1st, 2013 by Diane SchwartzThere are countless communications takeaways from the recent celebrity gaffes. Whether it’s Paula Deen dealing with allegations of being a racist and then dropped like a buttered sweet potato by every brand partner, or Jennifer… Continued
Will PR Take the Fall for JLo’s Serenade in Turkmenistan?
July 1st, 2013 by Lucia DavisOn Saturday, Jennifer Lopez sang Happy Birthday to Turkmenistan’s president, Gurbanguly M. Berdimuhamedov. Today, there’s PR hell to pay.