Making crisis drills a regular occurrence can improve communicator response skills and boost team confidence.
Crisis Management


PR Roundup: PRSA DEI Support, White House Versus AP and Shopify Answers Yeezy Questions
February 13th, 2025 by Nicole SchumanThis week’s PR Roundup looks at PRSA’s commitment to diversity, equity and inclusion, The White House’s risky media relations move with The Associated Press, and how Shopify’s reputation received some major blows after not acting quickly enough in a crisis with Yeezy.com.

PR Roundup: The News and Employee Wellness, Waffle House’s Announcement, Super Bowl Trends
February 6th, 2025 by Nicole SchumanThis week’s PR Roundup looks at ways to interact with employees during times of uncertainty and stress, how Waffle House can be seen as an example for price-increase communications, and what brands are leading the social media conversation before the Super Bowl.

How TikTok’s Disappearance Became a PR Masterclass
February 5th, 2025 by Natalie SevertIn a moment that underscores the challenges of navigating the political landscape, TikTok has found itself in a high-stakes battle. However, this evolving situation also offers valuable lessons for PR pros and businesses on crisis management, brand loyalty and communication strategies.

PR Roundup: DEI Proponents, Acosta to Substack, Change and Reputation
January 30th, 2025 by Nicole SchumanThis week’s PR Roundup looks at companies not backing down from their DEI policies, Jim Acosta and the White House embracing “new media,” and the result of change on a company’s reputation.

Former “Vanderpump Rules” Star, James Kennedy, Faces Public Downfall: A Reputation Management Case Study
January 28th, 2025 by PRNEWSAs professionals in the art of reputation management, this disastrous scenario is one to learn from. Let’s zoom out and see where James Kennedy’s PR team could have done better or, perhaps, opted out of representing the unpredictable “Vanderpump Rules” star.

PR Roundup: Dimon’s Gaffe, Distrusting Meta, How to Do Trend Reports
January 23rd, 2025 by Nicole SchumanThis PR Roundup looks at JP Morgan Chase CEO Jamie Dimon’s flip flop on tariffs heard around the world, Meta’s Instagram follow/unfollow crisis, and how to get the right attention from trend and insights reports.

PR Roundup: RedNote Migration, Viral Cringe, DEI Pressures and Anniversaries
January 16th, 2025 by Nicole SchumanThis week’s PR Roundup looks at the migration to RedNote, consumers’ distaste for trend posts, how companies are responding to DEI pressure and a unique anniversary celebration.

Cyberattacks: Must-haves for a Crisis Communication Plan
January 15th, 2025 by Julia PetrykWhen a cyberattack unfolds and users’ personal data is at risk to be compromised, companies cannot afford to waste time deliberating their next communication steps.

Four Probable Client PR Crises in 2025
December 31st, 2024 by Arthur SolomonOur author predicts four PR crises that are likely to receive major media coverage in 2025. PR agencies with clients in those sectors must make certain that account groups are staffed with experienced personnel rather than newbies learning on the job.