Ahead of this year’s Social Shake-Up virtual social media conference, we spoke to #SSU2020 speaker Alanna Bass of Okayplayer. Whether you are trying to communicate with a diverse audience or jump into a trending conversation, Bass says to keep these things in mind in tumultuous 2020 and beyond.
Since 2012, the 4th Tuesday of September is known as National Voter Registration Day. Considering this country was born, in part, over the lack of voting rights, you’d think more of those eligible would vote. Finally, voter registration has its own day, though this year it’s sharing the date with elephants, diaries and white chocolate.
Most of our stories about reputation and trust revolve around companies and organizations. How communicators can build and maintain the trust and reputation of a brand, for example. We’ll throw a changeup here and look at global trust and confidence in nations and their leaders. We found there are several similarities between communicators’ work with commercial brands and countries.
Social media platforms have a lot of work to do in the way of gaining trust from the American public. A recent survey from Pew Research Center shows that “Three-quarters of U.S. adults say technology companies have a responsibility to prevent the misuse of their platforms to influence the 2020 presidential election, but only around a quarter say they are very or somewhat confident in these firms to do so.”
The NFL debuts its 101st season tonight, minus most of the fans, but not without fanfare. Many wonder how the league, which is not playing in a bubble, will weather a health crisis, as well as social justice issues, which were largely ignored or frowned upon in the past. Flexibility and innovation will remain top priorities for the league, much like in other sports.
President Trump has a unique communication style that, after nearly four years, continues to confound PR pros. In the course of one day, the president will utter things most communicators would never expect him to say. Labor Day provided a perfect example of why we keep listening to the president.
The PRNEWS staff comes across many examples of brand advertising and communications every day. We have compiled a weekly assessment, with staff members providing their choices of the most notable, good or bad. This week, we placed a special focus on Labor Day and end-of-summer messaging.
Many companies say they listen to their customers, but how many do? And do they act on what they’ve heard? In an interview, Ryder CMO and EVP Karen Jones told us the idea that led to a new campaign came straight from the mouths of customers.
United’s decision to abolish change fees may empower consumers’ purchasing options, but also shows a half-hearted attempt at winning those health-conscious customers back. While other airlines may follow suit if United’s decision results in a travel windfall, quality customer service will remain a key strategy.
The PRNEWS staff comes across many examples of brand advertising and communications every day. We have compiled a weekly assessment, with staff members providing their choices of the most notable, good or bad. This week, we placed a special focus on Back-to-School messaging.