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A TikTok shows California Pizza Kitchen just sending cheese for a mac and cheese dish resulting in a digital crisis for the brand.

Lessons in Digital Crisis Communications from the California Pizza Kitchen Incident

September 16th, 2024 by

California Pizza Kitchen (CPK) recently experienced a social media nightmare when employees mishandled delivery order placed at one of its restaurants. But thanks to exemplary crisis communication, CPK transformed the nightmare into a media win.

- Twitter new logo X. Twitter changed app logo with X. Twitter news. X new social media.

PR Roundup: X on the Decline, Harris’s Face Off, Call for Presentations

September 12th, 2024 by

This week’s PR Roundup looks at a new study showing the brand decline of X (formerly known as Twitter), presidential debate facial expressions gone viral, and an opportunity for communicators to share their smarts with the Institute for Public Relations.

Republican vs. Democrat Rivalry Captured: Kamala Harris and Donald Trump Papercut Silhouettes in Presidential Election Colors

Presidential Debate Offers Valuable Lessons in Presentation Planning

September 12th, 2024 by

Communicators know that success in any communications activity, even a presidential debate, depends on having a sound strategy to start. You need clear goals and objectives, tactics to support them, the flexibility to adapt in the moment and a vision of what represents success at the end.

Taylor Swift's Instagram story about her 2024 presidential endorsement in which she is holding her cat

Look What You Made Her Do: Swift’s Endorsement Yields PR Lessons

September 11th, 2024 by

Taylor Swift’s media savvy never ceases to amaze even the most seasoned PR professionals. Many communicators had something to say about her presidential endorsement and how she delivered it.

a broadcast studio with 2 microphones sitting opposite each other.

The Underdog’s Playbook: Strategies for Debate or Interview Success

September 10th, 2024 by

Successful debating requires a blend of strategic communication, effective rebuttals and emotional connection with the audience. By adopting techniques inspired by Eminem’s rap battles—relatability, preemptive defense, and exposing contradictions—you can turn the tables in your favor for not just debates, but interviews, press conferences and more.

women in an office talking, working and looking at a computer screen

Telling the Startup Story: The Impact of Strategic PR on Growth and Success

September 10th, 2024 by

Public relations provides third party validation, credibility and visibility for startup companies struggling to differentiate themselves in a sea of competitors.

Deep fake. Deepfake and AI artificial intelligence video editing technology. Face of a person in editor. Machine learning concept. Fraud picture swap.

Why Media Literacy is Key in the Age of Deepfakes

September 9th, 2024 by

To combat deepfakes and misinformation, communicators should focus on fostering media literacy among both consumers and the industry, arming them with the necessary skills to understand the difference between fact and fiction.

Snckers Satisfortunes NFL football team branded candy bar

PR Roundup: NFL Kickoff, Edelman and Trust at Work and LinkedIn’s B2B Messaging Findings

September 5th, 2024 by

This week’s PR Roundup discusses how to make a brand impact by leaning into football, what Edelman’s new report says about trust at work, and what B2B messages get attention on LinkedIn. 

Reimagining Newsjacking for a New Era of Journalism and Media Relations

September 4th, 2024 by

In media relations, newsjacking helps create a real-time, mutually beneficial relationship between yourself and the reporter, as you’re providing them with a credible third-party resource or commentary that they can use right away. Here’s a step-by-step guide.

Aligning Brands and Creators to Drive Influencer Marketing and Brand Trust

September 3rd, 2024 by

In a conversation with PRNEWS about influencer marketing strategies, Cristy Garcia, CMO at Impact.com, discusses how can brands and influencers can get the most out of their partnerships, where misalignment between the two occurs, and recent research findings conducted on the brand-influencer relationship.