Give props to Page (Arthur W. Page Society) for its just-released report “Stakeholder Capitalism and ESG: A Guide for Communication Leaders.” It’s transparent. “This is meant to be a study guide, not a white paper,”… Continued
Stories by Seth Arenstein


FTC’s Endorsement Guide Maintains Focus on Transparency, Deceptiveness
July 6th, 2022 by Seth ArensteinThe Federal Trade Commission (FTC) normally is a semi-opaque body. Still, after several years of hibernation, it seems ready to resume vigilant regulation of online activity of influencers and companies.

Media Relations’ Dirty Secret: ‘Spray and Pray’ Pitching ‘Experts’ Works, but for How Long?
July 1st, 2022 by Seth ArensteinFew journalists will admit they accept cold pitches touting rent-a-quote experts. On the other hand, it would have stopped if it didn’t work.

Veteran PR Pro’s Guidance: Write Persuasively, Learn Continually, Digest But Don’t Always React
June 27th, 2022 by Seth ArensteinThe basics of writing, measurement and crisis prep remain important, even at companies like Amazon, says veteran PR pro Heather Knox.

Wallets Open: Social Media is Becoming a Creator-Heavy Space
June 23rd, 2022 by Seth ArensteinA roundtable of Social Shake-Up speakers emphasizes the sector’s move toward paid creators and an emphasis on authenticity.

Negative Articles Won’t Hurt Too Much, and They Might Help
June 8th, 2022 by Seth ArensteinYou’ve heard it before, but here we go again: ‘without measuring, you’re just guessing.’ More proof of this maxim’s truth comes from Onclusive and its new report, which analyzed 120,000 earned media articles published on… Continued

Options, Education and Good Delivery: Making the Difficult Media Relations Conversation Easier
June 7th, 2022 by Seth ArensteinYour executive has a sure-fire news story, but you know it won’t interest media. How do you break that bad news to her and keep your job?

The Metaverse isn’t a Certainty, but Certainly PR Pros Should Explore It
June 6th, 2022 by Seth ArensteinIt’s unclear what the metaverse will look like eventually and when. Still, communicators should investigate it sooner not later.

Confectioners Association’s Successfully Sweet Pitch During Pandemic
June 2nd, 2022 by Seth ArensteinWith June beings National Candy Month, we spoke with Carly Schildhaus, senior manager of public affairs, National Confectioners Association (NCA). She emphasizes the data-driven approach of the group’s communicators and touts the business aspects of NCA’s 25th annual Snacks & Sweets Expo. In addition, she discusses how NCA’s communicators touted chocolate’s sales boom during the pandemic.

High-Tech Company Goes Low-Tech When Filming Crisis-Response Video
May 18th, 2022 by Seth ArensteinHow Avid handled a crisis–promptly, simply, inclusively and authentically–is a compelling story from which communicators can learn.