5 Ways That PR Execs Can Drive Engagement on Facebook


Iris Yen

Iris Yen

New York: Although there is a perception that Facebook is already old hat, the platform still holds undeniable clout across social channels, particularly for 15 year-old- to 25-year-old demo. Plus, the platform's 1.15 million active monthly users should not be ignored.

With 229,029 followers on Twitter and more than 9.2 million "likes" on Facebook, American Eagle Outfitters (AEO) knows a thing or two about social media. AEO's VP of communications, Iris Yen, provided attendees of PR News' Digital PR Summit with five characteristics the company found inherent to engaging content.

1. Ask for participation. Embrace co-creation culture.

2. Showcase behind the scenes content. It makes your audience feel like it’s in on the action.

3. Real people over celebrities. There's something to be said for making content relatable.

4. Contests and sweepstakes. There is nothing wrong with incentive-based engagement.

5. Video and photos. Posting videos should be de rigueur on social channels; people love video and respond well to visual content.

Follow Lucia Davis:@LKCDavis.


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About Lucia Davis

Lucia Davis is community editor for PR News. Prior to returning to NYC, she was associate editor at iMedia Connection in Culver City, CA. In addition to PR News and iMedia, Lucia's writing has appeared in minonline, "The Minetta Review," "EQUITIES Magazine," and "The Foothills Paper."



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