With big data comes bad data, and most tools leave it up to you the communicator to figure out what’s good data and what’s bad data.
The recent episode involving a Comcast customer service representative may be particularly cringe-worthy for communicators.
if a CMO is honest, the real cause for his sleepless nights is worrying whether or not he has a happy CEO and stockholders, something that PR managers can surely relate to.
If you are not an expert yourself, it’s recommended that you align with strategic partners, firms and/or resources that specialize in PR measurement.
The best way to generate content that is useful and sharable is to practice brand journalism.
Frito-Lay CFO Hugh Johnston told the AP that the new flavors are more profitable for the company because they put “maybe an ounce or two less” chips in the special bags but charge the same price as a standard bag.
Two debut Hachette authors are enjoying the “Colbert bump,” a phenomenon already known in the publishing world whereby books written by authors who appear on “The Colbert Report” see an increase in sales.
We offer senior PR managers some food for thought when it comes to strengthening relationships with the rank-and-file.