It is called lip dislocation. Even the most talented leaders suffer from this problem, especially when the situation is emergent, urgent and victims are being created. The interesting thing about this personal problem is that when you examine the lip dislocation of a variety of important people, a pattern emerges that is preventable. Here’s a sample problem: Massey Energy chairman and CEO Don Blankenship said in The Wall Street Journal, “I’ve been here for 28 years and we know we have the best of safety programs and the best of safety procedures.” Then Blankenship (in whose Upper Big Branch coal mine in West Virginia 29 miners perished on April 5, 2010) moved into the pattern so frequently seen when important people are in the heat and glare of public exposure: Their lip dislocation begins, caused by the failure to engage the brain before speaking.
Curing Leadership Lip Dislocation During a Crisis
You might also be interested in:
- Get Emotional and Watch Fans Share Your Content More Frequently
- How to Protect Your Brand From Digital Information Leaks
- Periscope Up: How Southwest, Adobe and Human Rights Campaign Use PR’s Hottest New App
- How LEGO's Global Innovation STEM Award Program Cut Through the Media Clutter
- 8 Video Scripting Tips for PR Pros