Measurement

For American Airlines’ Social Media Analyst, Crisis Management & Social Strategy Should Be a Work in Progress

May 8th, 2013 by

Amy O’Brien knows all too well about crisis management: In early April 2013, a computer system failure grounded more than 700 of the airline’s flights.

Daily War Room Worked for Obama—and Will Work for Your PR Campaigns

May 7th, 2013 by

PR News sat down with Amy Gershkoff to discuss what she learned on the campaign trail and provide real-world insights for communications professionals.

The 3 Biggest Trends in PR Measurement Today

May 1st, 2013 by

We asked this year’s PR News Measurement Hall of Fame inductees to paint broad strokes on the state of PR measurement.

Measurement is Sexy. Really

May 1st, 2013 by

Measurement is the new black—those who measure their PR understand the profound impact the activity can have on a company’s brand and bottom line.

C.C. Chapman on the Measures of True Happiness

April 29th, 2013 by

Measurable goals are the stepping stones toward happiness, says PR Measurement Conference keynoter C.C. Chapman, author of “Amazing Things Will Happen.”

Apple Stumbles and Facebook Rumbles On; Video Didn’t Kill The Radio Star and The Gadget We Can’t Live Without

April 29th, 2013 by

Facebook is the top global brand for the third consecutive quarter, generating $730M of Impact Media Value, according to General Sentiment’s report.

5 Ways For PR Pros to Gauge Social Media ROI

April 29th, 2013 by

When we talk about the return on investment for social media, PR executives and their marketing counterparts are grappling with the same question.

3 Questions for Measurement Hall of Fame Inductee Katie Paine

April 24th, 2013 by

Measurement Hall of Fame inductee Katie Paine looks back at her beginnings in PR measurement and ahead at the impact of social media on standards.

Making PR Decisions That Are Based on Data (Not Your Gut)

April 23rd, 2013 by

From the get-go of a PR campaign, stakeholder research needs to be the main driver of your messaging strategy.

7 Tips for Incorporating KPIs into Your Measurement Strategy

April 19th, 2013 by

At PR News’ April 18 Big 3 Conference, two measurement executives detailed how to establish KPIs for Facebook, Twitter and Pinterest that are tied to your organization’s business objectives.