4 Ways Your Tweet Could Lead to a Crisis

August 22nd, 2014 by

Twitter is a powerful tool that can take your brand to new heights, but in the wrong hands it can be a terrible weapon that can lead to a PR disaster.

#myNYPD Campaign Draws the Wrong Kind of Twitter Engagement

April 23rd, 2014 by

The New York Police Department’s disastrous Twitter campaign is a lesson for communicators in understanding public perception.