UPS, FedEx Seek Change in Holiday Shopping Message

October 3rd, 2014 by

UPS and FedEx are trying to change the message to keep this holiday shopping season from turning into chaos. But will retailers go along?

UPS, FedEx Use Crisis Management to Save Christmas

December 27th, 2013 by

Holiday shippers are being accused of ruining Christmas for many consumers. They will need to rely on some sincere crisis management to weather the storm.