Tag Archives: 60 Minutes

PR Needs to Master The Art of the Public Apology

Americans are a forgiving lot. But you already knew that. Nevertheless, making a public apology is an art form, and something that communicators need to be well-versed for those times when there is a screw up and the only solution is to say you’re sorry.
 | MORE »

Posted in Crisis Management, Free Content, Media Relations, Media Training, Water Cooler | Tagged , , , , , | 4 Comments