Rumors, Accusations on Internet Lead to Corporate Truth Sites

For Azeezaly Jaffer, VP of public affairs and communications for the United States Postal Service, the story about USPS that ran on ABC News' "20/20" was the last straw. The piece, which aired in early 2002 and centered on the USPS' finances, was a "hatchet job" by reporter John Stossel, says Jaffer, who immediately fired off a letter to the late ABC News President Roone Arledge asking why Stossel omitted USPS rebuttals to information included in the news piece. The letter did not get a response from ABC News. "I have no problem with a critical report, but I also want balance and this was unfair," Jaffer says. The episode prompted Jaffer to develop a link on the USPS Web site titled "Setting The Record Straight.

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