Strategy of the Week

One of the major lessons Brigadier General Ronald Rand of the U.S. Air Force took away from the tragedies of Sept. 11: Never leave home without your Blackberry. When he
evacuated his office in the Pentagon, he left his cell phone and his Blackberry behind. The cell phone would have proven useless, as circuits immediately became jammed, but he
says colleagues who had remembered to grab their handheld wireless devices were able to stay connected with family, colleagues and media.