Consumers More Satisfied With Pharmacy Plans


Consumer satisfaction with prescription drug plans is higher than consumer satisfaction with overall health plans, according to a survey by Caredata.com, an Internet content provider. The survey found that 54% of commercial managed care plan members were highly satisfied with their health plan and 63% were highly satisfied with their prescription drug plan. Aspects of pharmacy benefits that consumers are most pleased with include "the ability to get the best medicine" and "convenience of getting free refills." The cost of prescription co-pays was the least highly rated, according to the survey.

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