OPEN MIKE…

PR NEWS is pleased to offer a forum for reader feedback, which we'll run every few weeks. This first section features a response to Katharine Paine's Nov. 8 Image Patrol column from Dave Franson, director of communications and PR for Bombardier Aerospace, the manufacturers of Learjet. To share your thoughts on articles we've run, send comments to Jenny Sullivan, editor, at jpfalzgraf@phillips.com.