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(One of the trickier elements of crisis communications involves the apologetic acknowledgement of error. But in crisis communications, as in life, saying “I’m sorry” is

never an easy thing to do. In this exclusive excerpt from his new book “Making …

Have all your crisis ducks in a row? Here’s a checklist of questions from John R. Brooks of the Communication Services of the Evangelical Lutheran Church that may save you some trouble:
1. Are you reachable at all times, including …

Winner: Kent State University – Commemorating the 40th Anniversary of May 4, 1970, Shootings at Kent State University

Kent State staff were charged to orchestrate the commemoration of the 40th anniversary of the campus shootings that alarmed a nation on May 4, 1970 (memorial …

In honor of St. Patrick’s Day, our PR Scorecard is wearing the green with profiles of Irish businesses and individuals.

PR pop quiz: Did you know Ireland is the world’s fourth strongest economy (according to the Organization for Economic Cooperation …

Despite a still-recovering economy and tight budgets, PR campaigns have never been more innovative than in 2010. While we honor the best PR efforts, we also pay tribute to the people behind the work with our PR People Awards. The finalists …