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It took awhile, but ESPN finally called a play when it announced on Oct. 6 that it would no longer use Hank Williams Jr.’s “All My Rowdy Friends” in the opening credits for its Monday Night Football telecasts.

On Monday, …

According to John Doorley, academic director of the master of science degree program in PR and corporate communication at New York University, there are five predictable yet avoidable behaviors that organizations typically engage in when a crisis breaks that get …